Cancellation Policy

Your appointments are very important to us. We hold these times just for you and ask that if you must cancel or reschedule any appointment, please do so within a generous timeframe. All clients will be asked to enter card details at the time of booking through a secure link. An amount of $50 will be taken at the time of booking a full set of classic or hybrid lashes, and corrective color appointments. This amount is nonrefundable. 

If a client does not show up for their appointment, they will be charged a 50% fee of the appointment scheduled. If a client cancels within 12 hours of their appointment time, they will be charged a 15% fee. If a client has a cancellation history we will ask for a 50% nonrefundable dposit to book future appointments. 

We understand certain situations may occur such as emergencies and inclement weather which will be taken into account.

Please understand our team of professionals need to be able to adjust their schedules accordingly to accomadate our clientle.

If a client notices a mistake in tone or placement of color, we are happy to provide a redo appointment within one week of the service date.

If a client chooses to forgo a blow-dry after a color service, our team cannot guarantee results once they leave the salon. In these cases, adjustments will require a new booking and may incur an aditional charge.

We truly value our clients and will always do everything in our power to ensure you are happy with your results. Thank you for understanding that being able to check your color the same day allows us the opportunity to make any necessary corrections right away.

We appreciate and value your loyalty!